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HomeFor Youth and FamiliesHow It Works

How It Works

how it works

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For Youth and Families
    • How It Works
    • Who We Serve
    • FAQ for Youth and Families
    • Our Work in Schools

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Welcome. We're glad you're here. 

1Call1Click.ca is a simple way for children, youth and families/caregivers to access the right mental health, addictions, substance use health and/or neurodevelopmental health care, at the right time. 

Our partners provide care for every level of need.  We match you with a partner that is best for your specific needs. 

1Call1Click.ca also helps you navigate the system for children, youth and families /caregivers struggling with complex mental health, addictions, substance use health and/or neurodevelopmental health needs - guiding, problem-solving and managing ongoing care. 

how it works

We make it simple to find the mental health, addictions, substance use health and/or neurodevelopmental health care that's right for you, when you need it. 

step 1

You can start the process of getting help from 1Call1Click.ca.

Get Help Now

Hours of Operations:

  • 1Call1Click.ca calls will be answered between 9:00am-5:00pm
  • Booked appointments with Intake Workers between 8:00am-6:00pm

Whichever way you choose to connect, your story and information will be safe and secure.

step 2

Once we are connected, we will discuss what is happening and your needs. We will try to answer your questions and find the information you are looking for.

step 3

We will provide a list of services that might be a good fit for your mental health, addictions, substance use health and/or neurodevelopmental health needs and help you to select the best ones for you.

step 4

We will help you make an appointment with the mental health, addictions, substance use health and/or neurodevelopmental health service(s) that are best for you. 

 

1Call1Click.ca

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Call us at 613-260-2360 (extension 2) or toll free at 1-877-377-7775

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