Information published on the 1Call1Click.ca website is provided for informational and educational purposes, and to enable access to mental health, addiction, substance use health and neurodevelopmental care services.
This is a Canadian website and its content is intended for Canadian residents.
This website does not provide medical advice
Information provided on this site is not designed or intended to constitute medical advice, or to be used for diagnosis.
1Call1Click.ca facilitators, service providers, partners and funders shall not be liable for any damages, claims, liabilities, costs or obligations arising from the use or misuse of the material contained in this website.
Specific products or processes
Reference to or mention of specific products or processes do not constitute or imply a recommendation or endorsement by 1Call1Click.ca.
Links to other sites
Links to external or third-party websites are provided as a reference to assist you in identifying and locating other online resources that may be of interest. Please remember that online resources are no substitute for the advice of qualified health-care professionals.
1Call1Click.ca is not responsible for the privacy practices or content of any third-party website.
Privacy
1Call1Click.ca is committed to ensuring that the health information of our clients is treated with respect and safeguarded to ensure privacy.
Information Privacy complaints can be directed to Ontario's Information Privacy Commissioner at 2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8, or by calling 1-800-387-0073.
Personal information sent via email
If you choose to provide personal information through email or other means, the information will only be used for the specific purposes for which it has been provided (e.g. to respond to a specific request, share your story etc.).
Email disclaimer
The following is used at the end of all emails from 1Call1Click.ca.
This message, including any attachments, may contain confidential information and is for the sole use of the intended recipient(s). Any unauthorized use, disclosure or distribution is prohibited. If you are not the intended recipient, please notify the sender immediately and destroy the original message.
If this message includes medical information, please note that email communication is subject to accidental disclosure or interception by parties not intended to receive the information. Although we have taken precautions to reduce this risk, email communication may not be secure or confidential. If you are receiving medical information by email, you have been advised of the risks and have consented to receiving medical information in this manner. If, at any time, you wish to cease communicating by email, please contact the sender's office or clinic.
Server logs
We strive to improve the access, design and functionality of our website so you are able to find information easily and quickly. In order to do this, we need to determine what information is accessed most frequently and we may do this by tracking statistics such as IP address, browser type, domain name, access times and referring website addresses. These statistics are used to improve our website and ensure that it provides an optimal experience for visitors. For example, when you come onto our site, it will check to determine which browser you are using (e.g. Internet Explorer, Google Chrome), so it displays correctly. We do not link server log information to any other data in a way that would enable us to identify individual visitors.
Copyright and use of content
All information on 1Call1Click.ca's website is copyrighted by 1Call1Click.ca or by other contributors. As a visitor to this site, you are granted a limited license to display or print the information provided for personal, non-commercial use only, provided the information is not modified and all copyright and other proprietary notices are retained. None of the information may be otherwise reproduced, republished or re-disseminated in any manner or form without the prior written permission of an authorized representative of 1Call1Click.ca.